Australian Bank Woos Customers With AI Driven Chatbots

Today’s Trend Summary
Chatbot apps foreshadow a bigger trend for Australian startups. Tomorrow the World?

Chatbots are robots that simulate intelligent conversations with customers.  Their name quite literally describes their primary function — robots that chat. They engage with customers who ask questions relating to a company, its products or general activities and then they reply with relevant responses in real time.

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